Lost student ID card
In the case of theft of the student ID card/semester ticket, a copy of the report to the police must also be submitted; in all other cases, a statement of reasons must be provided.
The application must be signed with the original signature. It can be submitted either in person at the Infoportal or by post.
Costs
A processing fee of € 5.00 is payable in cash when submitting the application.
Delivery of the new semester ticket/student ID card
In the event of theft, the new semester ticket/student ID can be handed over immediately in person. In all other cases, this will be sent by post to the address given after processing.